Effective Emails, Memos, and Letters
Improve your use of common business communication tools
Communicating clearly and concisely in written formats like email, memos, and letters is very important in a workplace setting. Clearly communicating your thoughts, plans and proposals is a highly effective means to advance your ideas and earn the respect of your peers. This self-paced course will help you improve your use of these common business communication vehicles by providing best practices and effective tips and techniques.
This course grants 5 PDUs for successful completion. Students have 90 days from the day they are granted access to complete this course.
Please note: Access to this course will be granted as soon as possible but may take up to 1 business day
Learner Outcomes
After this class, you will be able to:
- Recognize when it's appropriate to use an email, a memo, or a letter
- Explain the parts of an email, a memo, and a letter, and format each so that the communication is effective
- Consider primary and secondary uses for the email, memo, or letter
- Explain how to facilitate both primary and secondary uses
- Create a sample email, memo, and letter employing best practices
Course Sections
| Type | Date | Time | Location |
|---|---|---|---|
| Online (self-paced) | Enroll Any Time | N/A | Online |
Effective Emails, Memos, and Letters Course Information
Contact Hours
5 hours
Course Fee(s)
Tuition non-credit - $145.00