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Management

Both new and experienced managers can benefit from our Management courses, which provide valuable toolkits to handle common workplace challenges. Review best practices for coaching and delegating, as well as effective strategies for overcoming communication barriers and strengthening trust with employees. Participants can immediately apply newly acquired skills and demonstrate noticeable managerial performance improvement.

Certificates

A manager with team members

Essentials Of Management Certificate

Both new and experienced managers can benefit from the Essentials of Management Certificate Program, which provides a valuable toolkit to handle common workplace challenges.

Management Certificate Information (Essentials Of Management Certificate)
A supervisor with her team

Essentials Of Supervision Certificate

Rising to the level of supervisor necessitates the mastery of the essential components for success. Tools and techniques to efficiently address performance and communication challenges will be provided.

Supervision Certificate Information (Essentials Of Supervision Certificate)

COURSES

A corporate coaching session

Coaching Effectively Course

This course provides managers with powerful coaching techniques to help their reports learn more, use better judgment, and make better decisions. Topics covered include following a multi-step coaching plan, developing your own coaching skills, using a model to guide the coaching conversation, and providing feedback.

Coaching Effectively Course Details (Coaching Effectively Course)
Delegating to a team member

Delegating Effectively

This course explores the benefits and barriers to delegation, the importance of authority and responsibility, as well as strategies and tools for implementing delegation. Participants leave with a delegation plan to use immediately.

Delegating Effectively Course Details (Delegating Effectively)
A difficult employee in his space

Handling Difficult Employee Behavior

This course is designed to prepare managers to deal with troublesome and difficult behavior by employees. The course uses videos to illustrate each behavior type so that you can more easily apply the techniques to your current work environment.

Difficult Employee Course Details (Handling Difficult Employee Behavior)
A corporate coaching session

How to Coach

This course focuses on the skills and techniques of positive coaching in an organizational setting including listening actively, providing constructive feedback based on observation, reinforcing positive employee performance through recognition and praise, and teaching new skills.

How to Coach Course Details (How to Coach)
A young manager with her team

Introduction To Management

This course is designed for current and soon-to-be managers seeking to understand the foundations of effective management. The course will dive into these topics and test acquired knowledge through exercises, games, review checkpoints, and a final assessment.

Intro Course Details (Introduction To Management)
An employee and manager interaction

Managing Employee Performance

Learn how you can apply a simple model and powerful tools to drive employee engagement throughout the year, motivating staff members toward peak performance while mitigating potential legal risks. By taking these steps and utilizing best practices, the path to successfully building and retaining critical talent becomes much less stressful.

Employee Performance Course Details (Managing Employee Performance)
A multi-generational team

Managing Multi-Generations

Our interactive workshop will explore these generational differences and similarities as participants develop and practice helpful techniques for better managing the wide range of ages and personalities that comprise the current labor force.

Multi-Generation Course Details (Managing Multi-Generations)
A manager addressing her team

Managing People

This course will explain how the goals, empowerment, measurement system of management can be employed and how organization structures differ. The course will also cover the difficulty of discipline while trying to maintain productivity and momentum.

Managing People Course Details (Managing People)
A meeting between two team members by video

Managing Remote Employees

While there are many advantages to remote work for both the company and the individual, managers must be aware of the challenges that can arise when employing remote workers. This course explores the benefits and drawbacks of remote work and provides managers with tips for helping their remote workers stay connected and motivated.

Remote Employee Course Details (Managing Remote Employees)
A large business meeting by video

Optimizing Virtual Teamwork

Our workshop will provide helpful tools and best practices—based on up-to-the-minute research—for virtual teams, including how to conduct effective meetings, presentations and evaluations.

Virtual Teamwork Course Details (Optimizing Virtual Teamwork)