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Management Certificate: Classic Skills and Modern Challenges

A supervisor with her team

Build and enhance your management skills in 3 months

There’s no way around it – managing people is one of the most difficult and complex things you can do in an organization – and so often we make that jump into a management role without any formal preparation.

Whether you’re struggling to lead your former peers or finding it difficult to let go of the work you used to do so well yourself, our 3-month program will cover the critical skills you need to succeed as a manager. Through engaging coursework, weekly instructor-led sessions, and self-paced assignments, you’ll gain increased self-awareness and an expanded toolkit to help you navigate the many challenges related to managing others who all think and behave in unique ways.

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Management Certificate badge

Program Badge

Feature your skills in Management through an official digital badge from Emory. These are issued at program completion and can be displayed in your online channels like Linkedin.

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Career Outlook

The data above is sourced from the U.S. Bureau of Labor and Statistics.

Program Highlights

Our program will provide you with the tools to:

  • Adapt communication based on your own and others behavioral styles 
  • Build a culture of alliance and collaboration through effective communication
  • Enhance your management skills through emotional intelligence
  • Adapt your behavior based on how others perceive you
  • Apply a coaching model designed to increase performance
  • Implement an eight-step delegation process that addresses varying communication styles
  • Help your team grow through “performance development” techniques
  • Develop the seven competencies that constitute excellence in listening effectiveness
  • Apply effective techniques for giving and receiving feedback
  • Develop troubleshooting skills to successfully resolve conflict
  • Employ change management best practices

Certificate requirements

To receive the certificate, students must:

  • Attend at least 80% of the live class sessions
  • Complete all self-paced work and earn a passing score of 75% or higher on all quizzes
  • Complete an action plan presentation

Certificate overview

3 months


Time commitment
40 hours

Program Modules

Managing Self

  • Strategic Communications with DiSC®
  • Emotional Intelligence for Managers
  • Personal Branding for Success

Managing Others

  • Key Coaching and Delegation Skills
  • Developing Performance
  • Effective Listening Strategies
  • Giving and Receiving Feedback

Managing Interactions

  • Managing Diverse Behavioral Styles
  • Leading Through Change
  • Effectively Managing Conflict


The following types of students will benefit from this program:

  • First-time through mid-level managers
  • Individuals dealing with communication challenges
  • Managers experiencing change and conflict
  • Professionals looking to acquire or strengthen their coaching, delegation, performance management and other skills