Lean Six Sigma – White Belt

COURSE DESCRIPTION

• Introduction and outline the principles of ‘Lean'
• Introduce and outline ‘Six Sigma'
• Provide an overview of the Continuous Improvement Approach (DMAIC)
• Bust some jargon
• Talk about how this is being applied at work

COURSE OUTLINE

1. Introduction to Lean
2. Introduction to Six Sigma
3. The Principles of Lean Six Sigma
4. Using DMAIC:
   • DEFINE
   • MEASURE
   • ANALYZE
   • IMPROVE
   • CONTROL

LEARNER OUTCOMES

After completing this program, participants will be able to:

• Understand the Principles of Lean and Six Sigma
• Identify the Fundamentals of the DMAIC framework: Define, Measure, Analyze, Improve, and Control
• Identify the 8 Types of Waste in processes and the differences between Value Add and Non-Value Add steps in a process
• Learn the key start point of any project by understanding the key elements of a good Problem Statement to be used in a Project Charter
• Understand how to create a SIPOC to understand the Supplier, Input, Process, Output, Customers relevant to the objective of your improvement project
• Understand the differences between Natural and Special Cause Variation and how they can appear in your processes
• Understand Process Stapling and walking the process (Gemba)
• Learn how to perform Root Cause Analysis (RCA) using the Fishbone Diagram and the 5 Whys
• Learn to apply simple solutions using Error Proofing, 5S, and Visual Management