Lean Six Sigma – White Belt

Course Description

• Introduction and outline the principles of ‘Lean'
• Introduce and outline ‘Six Sigma'
• Provide an overview of the Continuous Improvement Approach (DMAIC)
• Bust some jargon
• Talk about how this is being applied at work

Learner Outcomes

After completing this program, participants will be able to:

• Understand the Principles of Lean and Six Sigma
• Identify the Fundamentals of the DMAIC framework: Define, Measure, Analyze, Improve, and Control
• Identify the 8 Types of Waste in processes and the differences between Value Add and Non-Value Add steps in a process
• Learn the key start point of any project by understanding the key elements of a good Problem Statement to be used in a Project Charter
• Understand how to create a SIPOC to understand the Supplier, Input, Process, Output, Customers relevant to the objective of your improvement project
• Understand the differences between Natural and Special Cause Variation and how they can appear in your processes
• Understand Process Stapling and walking the process (Gemba)
• Learn how to perform Root Cause Analysis (RCA) using the Fishbone Diagram and the 5 Whys
• Learn to apply simple solutions using Error Proofing, 5S, and Visual Management

Course Outline

1. Introduction to Lean
2. Introduction to Six Sigma
3. The Principles of Lean Six Sigma
4. Using DMAIC:
   • DEFINE
   • MEASURE
   • ANALYZE
   • IMPROVE
   • CONTROL