Data Analysis For Improving Organizational Performance
Learn to summarize data with the correct tools
When using data analysis to improve organizational performance, it's vital to employ the tools that bring the data to life and keep people engaged in the process. Organizations in both the public and private sectors often use tools and frameworks to deliver the data, and the information the data might suggest, to its staff.
This intermediate-level course will explain some of these measures and tools, describe some specific measurements, and explain the relationship between assessment and strategy. Summarizing the data with the correct tool can be the gating factor to reaching staff and effecting changes that spur performance improvement.
Please note: Access to this course will be granted as soon as possible but may take up to 1 business day
Learner Outcomes
- Explain the relationship between performance assessment and organizational tactics and strategy
- Describe the advantages and disadvantages of a Net Promoter Score
- Describe the advantages and disadvantages of the Balanced Scorecard
- Describe the advantages and disadvantages of KPIs
- Differentiate among various organizational performance measurements
- Explain how performance measures are used in different settings
- Assess the validity of performance measures for an organization based on a brief case study
| Type | Date | Time | Location |
|---|---|---|---|
| Online (Self-paced) | Enroll Any Time | N/A | Online |
Data Analysis For Improving Organizational Performance Course Information
Contact Hours
5 hours
Course Fee(s)
Tuition non-credit - $125.00