Communication & Negotiation
Elevate your career with essential tools that ensure your messages are clear, impactful, and successful.
- Certificate in Business Communications
- Certificate in Copyediting
- Certificate in Negotiation
- Advanced Grammar
- Better Proofreading and Copyediting
- Communicating Collaboratively
- Effective Emails, Memos, and Letters
- Effective Public Speaking
- Introduction to Negotiations
- Introduction to Technical Writing
- Mastering Grammar Basics
- Negotiations: Making Business Deals
- Negotiations: Resolving Disputes
- Speak With Confidence
- Troubleshooting Your Writing
- Writing Better Emails
Certificates
Certificate in Business Communications
Communicating clearly and concisely in written and oral formats is critical to your professional success. From clarifying and structuring your ideas to designing the PowerPoint slides that will best complement them, the techniques, interactive exercises, and checklists in this certificate program will help you create presentations and workplace documents that inform and persuade.
Credits:
- 25 PMI PDUs
- 12 Ways of Working PDUs
- 11 Power Skills PDUs
- 2 Business Acumen PDUs
- 25 HRCI Credits
- 25 ATD CI Credits
- 2.4 IACET CEUs
- 25 SHRM PDCs
Certificate in Copyediting
Editors collaborate with writers and publishers to create clear, engaging content, requiring problem-solving, grammar expertise, and attention to detail. This certificate program hones these skills through in-depth lessons, interactive exercises, and expert insights, preparing you for a rewarding editing career.
Credits:
- 1.3 IACET CEUs
- 13 ATD CI Credits
Certificate in Negotiation
This online certificate program teaches essential negotiation skills and strategies, focusing on Deal Making Negotiation and Dispute Settlement Negotiation. Video commentary and interactive exercises provide practical insights and engagement, helping learners apply negotiation principles effectively in real-world scenarios.
Credits:
- 7 PMI PDUs
- 1.75 Ways of Working PDUs
- 3 Power Skills PDUs
- 2.25 Business Acumen PDUs
- 10 HRCI Credits
- 10 ATD CI Credits
- 1 IACET CEUs
- 10 SHRM PDCs
Courses
Advanced Grammar
This essential copy editing course covers word categories, punctuation, and sentence construction, guiding you through the eight parts of speech, various sentence types, punctuation marks, and capitalization rules. Real-world exercises will help you categorize words, build sentences, and correct common syntax and punctuation errors.
Credits:
- 0.5 IACET CEUs
- 5 ATD CI Credits
Better Proofreading and Copyediting
A great editor assesses and fine-tunes writing to ensure it's in top shape. This course teaches foundational copyediting principles, proofreading rules, and the essential tasks of professional editors, helping you master these skills.
Credits:
- 0.5 IACET CEUs
- 5 ATD CI Credits
Communicating Collaboratively
In most organizations, team collaboration is essential, even when team members aren't co-located. This introductory course offers best practices and tips to improve your collaborative communication, ensuring team and personal success.
Credits:
- 5 PMI PDUs
- 3.5 Power Skills PDUs
- 1.5 Business Acumen PDUs
- 5 HRCI Credits
- 5 ATD CI Credits
- 0.4 IACET CEUs
- 5 SHRM PDCs
Effective Emails, Memos, and Letters
Clear and concise written communication in emails, memos, and letters is crucial in the workplace for advancing ideas and earning respect. This course provides best practices and tips to enhance your business writing skills.
Credits:
- 5 PMI PDUs
- 1 Ways of Working
- 1.5 Business Acumen PDUs
- 5 HRCI Credits
- 5 ATD CI Credits
- 0.4 IACET CEUs
- 5 SHRM PDCs
Effective Public Speaking
Confidence is key to delivering an effective speech or presentation, which is critical for workplace success. This introductory course covers the seven stages of public speaking, from defining the audience to delivering your speech, helping you become a confident and skilled public speaker.
Credits:
- 5 PMI PDUs
- 2.5 Ways of Working PDUs
- 2.25 Power Skills PDUs
- 0.25 Business Acumen PDUs
- 5 HRCI Credits
- 5 ATD CI Credits
- 0.5 IACET CEUs
- 5 SHRM PDCs
Introduction to Negotiations
Negotiation skills are essential in daily life, yet mastering effective techniques requires learning. This course covers key negotiation concepts, helping you navigate negotiations successfully. Understanding power dynamics in negotiations is crucial, and this course provides strategies to exert and gain power in discussions, making it essential for basic business and management training.
Credits:
- 3 PMI PDUs
- 0.5 Power Skills PDUs
- 2.5 Business Acumen PDUs
- 3 HRCI Credits
- 3 ATD CI Credits
- 0.3 IACET CEUs
- 3 SHRM PDCs
Introduction to Technical Writing
Technical writing involves conveying technical information clearly to inform, instruct, or persuade a specific audience. This introductory course explains the role of technical writers, their tools and techniques, and guides you through the entire writing process from planning to revisions.
Credits:
- 0.5 IACET CEUs
- 5 ATD CI Credits
Mastering Grammar Basics
Effective writing is clear, concise, and error-free, essential for any context. This grammar refresher course covers English grammar basics, including parts of speech, punctuation, and sentence structure, using interactive games and exercises to help you spot and fix common errors and gain confidence as a writer and editor.
Credits:
- 0.8 IACET CEUs
- 8 ATD CI Credits
Negotiations: Making Business Deals
This course equips learners with essential strategies and skills for successful business negotiations, using interactive content like games, videos, and case studies. It covers negotiation fundamentals, stages of the process, preparation, goal-setting, approaches, relationship versus outcome importance, when to commit, and challenges in multiparty, international, and cross-cultural negotiations.
Credits:
- 4 PMI PDUs
- 1.25 Ways of Working PDUs
- 0.5 Power Skills PDUs
- 2.25 Business Acumen PDUs
- 4 HRCI Credits
- 4 ATD CI Credits
- 0.4 IACET CEUs
- 4 SHRM PDCs
Negotiations: Resolving Disputes
This course is designed to help managers and other decision makers learn to settle workplace and interpersonal disputes by the application of proven negotiating principles and strategies. Learners in this course will explore the fundamentals of Dispute Settlement Negotiation with the help of games, videos, interactive exercises, case studies, and other engaging content.
Credits:
- 3 HRCI Credits
- 3 ATD CI Credits
- 0.3 IACET CEUs
- 3 SHRM PDCs
Speak With Confidence
Public speaking often induces anxiety, whether addressing a large audience or having a direct conversation. This course helps you understand and manage speaking anxiety by teaching relaxation techniques and confidence-boosting strategies to overcome your fears.
Credits:
- 2 HRCI Credits
- 2 ATD CI Credits
- 0.2 IACET CEUs
- 2 SHRM PDCs
Troubleshooting Your Writing
Writing is crucial in personal and professional settings, where errors can cause miscommunication. This course guides you through the writing process, offering tips on time management, structure, crafting clear sentences, and fixing common grammar errors to ensure polished, error-free writing.
Credits:
- 0.3 IACET CEUs
- 3 ATD CI Credits
Writing Better Emails
Email remains a vital communication tool in business despite new platforms emerging. This course covers email basics, efficient drafting and follow-up skills, and inbox management, along with tips for crafting effective and standout messages.
Credits:
- 2 PMI PDUs:
- 1.25 Ways of Working PDUs
- 0.5 Power Skills PDUs
- 0.25 Business Acumen PDUs
- 0.2 IACET CEUs
- 2 ATD CI Credits