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Design Thinking

Learn how to use design thinking

Design thinking is a collaborative problem-solving process based on design used in artistic endeavors. Whether you are involved with marketing, product development, customer service, or leadership — you can benefit from design thinking. In this one-day course we focus on:

  • Empathy to understand a design for your users
  • Ideation to develop solutions your users' wants and needs
  • Prototyping and testing to refine solutions

Learner Outcomes

After completing this course, participants will be able to:

  • Use design thinking to solve problems more creatively
  • Understand problems from the customer's perspective
  • Apply different brainstorming techniques to identify innovative ideas
  • Use effective design research
  • Understand the value of creating prototypes to test your ideas

Course Specifications

Course Length: 6 hours

Next Steps

This course is currently not offered to the public.