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Business Communications Certificate

Effective communication in today’s global business environment is critical—don’t let your message get lost as a result of poor delivery. Internal and external comprehension requires proficiency in written, verbal and/or visual communication—and often a combination of all three methods. Both leaders and individual contributors can build expertise by identifying various communication styles, exploring best practices, and utilizing proper tools in order to create a working environment conducive to collaboration and mutually beneficial results.

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Program Objectives

After successfully completing this program, students will be able to:

  • Integrate communication tools to improve communication messages
  • Explore best practices for written, verbal and visual communications
  • Detect individual communication styles and determine most efficient strategies for collaboration
  • Analyze influence and persuasion techniques to achieve win-win results


Students interested in this program should have already earned a bachelor's degree or possess equivalent professional work experience.


To receive the certificate, students must:
  • Complete all six of the core courses
  • Complete at least 12 hours of elective courses
  • Attend at least 80% of the class sessions in each course
  • Pass any end-of-class quizzes that are administered with a score of 75% or higher
  • Satisfy all program requirements within 18 months

All courses are also offered open enrollment, meaning anyone can register for them regardless of affiliation with Emory or desire to complete the certificate program.

Required Core Courses

Students must complete all of the following core courses:

Better Business Writing$3956 hours
Emotional Intelligence$4256 hours
Improving Your Listening Skills$1953 hours
Influence and Persuasion$3756 hours
Managing Multi-Generations$1953 hours
Strategic Communications in the Workplace$3956 hours
View All Upcoming Core Courses

Who Will Benefit?

The following types of students will benefit from this program:
  • Managers, supervisors and individual contributors
  • Business owners and entrepreneurs
  • Undergraduate and graduate students