Leadership and Management

Through Emory Continuing Education learning, gain the latest concepts, processes and skills to exceed as a leader in any organization.

Learning

Building Teams—Building Culture

Participants in this course can increase staff engagement levels, create stronger interpersonal connections, and maximize performance results.

Building Teams—Building Culture Course Details

Building the High-Performance Team

This course will provide assessments and skill-building on how to create a team culture (how team members relate to each other) and team productivity (how the team efficiently and effectively gets work done).

Building the High-Performance Team Course Details

Coach Your Team to Success

Effectively coach your employees to improve their performance. Practice powerful coaching techniques to help your reports get better results and make wiser decisions. You’ll learn to follow a coaching plan and use a model for coaching conversations.

Coach Your Team to Success Course Details

Collaboration Skills and Strategies

Explore collaboration models from three unique perspectives—individual, team, and cross-functional—within various job settings (virtual, in-person, and blended). Work to build trust and identify mutually beneficial internal/external relationships.

Collaboration Skills and Strategies Course Details

Creative Problem Solving

In this course we will explore and exercise concepts such as divergent/convergent, lateral/vertical, and parallel/adversarial thinking styles. We will also practice common creative thinking tools such as affinity diagrams, fishbone diagrams, and Six Hats.

Creative Problem Solving Course Details

Dealing with Difficult People

Difficult people can quickly zap your energy. Discovering how to de-escalate situations and remain calm are essential to offering experiences that build loyalty. Hone your abilities to understand individual personalities, addressing difficult situations and managing stress in the workplace by attending this workshop.

Dealing with Difficult People Course Details

Delegate to Improve Personal and Team Performance

Effective Delegation is more than just handing off a project. To take your delegation skills to the next level takes some analysis and forecasting. The benefits of delegating far outweigh any preconceived notion that it takes too much time. In this course we will cover how to assess your to-do list, how to begin the 7-step process of delegation, whom to delegate responsibilities to, how to avoid the common delegation mistakes, how to give instructions effectively, and how to monitor your results.

Delegate to Improve Personal and Team Performance Course Details

Design Thinking

Learn to solve strategic problems through design thinking, which puts the “end user”—a real human being—at the center of the process. Learning about design thinking can drive performance, growth, and excellence, and fuel innovative solutions.

Design Thinking Course Details

Developing Performance is Better Than Managing It

The concept of “performance management” often conjures up negative thoughts for both managers and employees—poorly timed developmental feedback, endless paperwork, and minimal net benefit. Good news: performance management is now evolving from a one-time, backward-looking annual appraisal to a methodology emphasizing ongoing feedback and coaching. Learn how you can apply a simple model and powerful tools to drive employee engagement throughout the year, motivating staff members toward peak performance while mitigating potential legal risks. By taking these steps and utilizing best practices, the path to successfully building and retaining critical talent becomes much less stressful.

Developing Performance is Better Than Managing It Course Details

Developing a Manager Mindset

Newly minted managers frequently struggle to meet their own (or their employer’s) expectations. That’s often because they come to the table with the wrong mindset. This course helps newly promoted managers to be successful from the start, as they look to grow their careers. A new mindset will enable them to improve team morale, and to decrease negativity in the workplace.

Developing a Manager Mindset Details

Discovering Your Strengths Workshop

All too often, our natural talents are overlooked. Throughout adulthood and career, we spend more time fixing our shortcomings than developing our strengths. This course helps you first identify, then deepen your understanding of your unique talent blend. You will learn a new approach for discovering, developing, and using your strengths for greater productivity and wellbeing.

Discovering Your Strengths Workshop Details

Emotional Intelligence

Emotional intelligence is a critical factor in career success and management effectiveness. High emotional intelligence creates increased resilience in the face of change, enhanced work performance, and greater management impact. And best of all, emotional intelligence can be learned! This experiential course will start you on your journey to growing your emotional intelligence. You will receive a personal assessment of your current emotional intelligence, and you will be guided in creating a personalized plan for continued growth.

Emotional Intelligence Course Details

Essentials of Conflict Management

Conflict is a common part of our interactions with others, but the ability to consistently and successfully handle these crucial conversations is uncommon. In this course, leaders can increase self-awareness by learning how to control conflict while effectively managing opposing expectations and demands. Participants will also identify helpful tools – including the widely popular Thomas Kilmann Conflict Mode Instrument—to properly ascertain specific approaches and strategies to use for potentially problematic situations.

Essentials of Conflict Management Course Details

Essentials of Leadership for Managers

Leadership is a critical part of helping employees achieve higher performance levels. This interactive workshop helps supervisors and managers build the skills they need to be effective leaders and explore their own leadership potential. The course is built on the book “The Work of Leaders,” which should be brought by each participant to class. Participants will also complete a detailed self-assessment to receive feedback about their own leadership style and its effectiveness in their role of leading others.

Essentials of Leadership for Managers Course Details

Essentials of Strategic Planning for Managers

No one plans to fail, but many people fail to plan. In these difficult economic times, the Strategic Planning Process is more critical than ever. This hands-on course is designed for professionals at all levels to learn how to apply the Strategic Planning Process. It offers a step-by-step guide to assist you in translating basic concepts and visions into a concrete plan for action to help you reach your objectives.

Essentials of Strategic Planning for Managers Course Details

Executive Presence for the Non-Executive

This introspective and engaging two-day course takes a close look at Sylvia Ann Hewlett’s three pillars of executive presence as presented in her book “Executive Presence, the Missing Link Between Merit and Success”: how you act (gravitas), how you speak (communication), and how you look (appearance). It will help you define he presence executives look for and develop a plan for achieving it.

Executive Presence for the Non-Executive Course Details

Getting Work Done—Setting Goals and Guiding Performance

How do we get work done? Some believe it’s as simple as creating a “to do” list … but most realize that there is much more to it than that. In this interactive workshop, we will explore and exercise all of the components of getting stuff done, from setting realistic goals to managing execution and all points in between. Borrowing from research in neuroscience, behavioral economics, and project management, we will guide you through how to apply best practice tools on how to “chunkify” your work, create milestones and measures, set and maintain accountability methods, and control expectations by “managing up” and reprioritizing.

Getting Work Done Course Details

Influence and Persuasion

Influence and persuasion a e typically categorized as marketing and sales tools—yet the power, frequency, and scope of influence a e often underestimated. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, influence plays a big ole. Sharpen your skills during this workshop as you explore techniques and concepts designed to help you increase your impact in the workplace and beyond.

Influence and Persuasion Course Details

Innovation: Developing a Pipeline of Improvement

In this course, we will examine the great innovations of the past, IDEO’s methods, and the Ten Types of Innovation to determine what innovation process could work for your organization. Prior to the course, you will take an assessment to determine the innovation strengths and opportunities your organization may have. During the course, we will examine which strategies and tactics would get you closer to a systematic pipeline of service and produce improvement.

Innovation: Developing a Pipeline of Improvement Course Details

Leading Through Change

In every organization today, regardless of size, industry, or location, change is a constant. Leaders must recognize change and help their employees deal with it in a realistic and strategic manner using sound principles and workable tools. Managers must realize that people don’t resist change as much as they resist being changed.

Leading Through Change Course Details

Leveraging the Power of Introverts and Extroverts in the Workplace

Learn how to encourage the strengths and creativity of introverts and extroverts on your team in ways that can contribute to your bottom line. Promote better staff relationships among those with different personality traits.

Leveraging the Power of Introverts and Extroverts in the Workplace Course Details

Managing Difficult Conversations and Situations

This course is for individual contributors and managers who struggle with the aggravation, frustration, and pain of having difficult conversations with others and confronting difficult situations. Participants will learn how to have open, robust, and fearless conversations and look back at this practical course with a real sense of satisfaction and gratitude!

Managing Difficult Conversations and Situations Course Details

Managing Diverse Behavioral Styles

Once managers have a thorough understanding of themselves, they can use DiSC to help manage the people they work with. When managers are able to accurately read the DiSC style, fears, goals, and needs of their employees, they can remove barriers to performance and adjust their management approach for more productive interactions. Learning to adapt their management approach to match the abilities and motivation of employees will help reduce opposition and resistance. Learn when to most effectively use Directing, Coaching, Supporting, and Delegating approaches.

Managing Diverse Behavioral Styles Course Details

Managing Multi-Generations

We live in a unique and unprecedented time where we have 4 different generations in the workforce. This is creating a work environment of great potential rewards … and also great challenges! How do we communicate with people who have different motives and life experiences? From work ethic, to the role of leadership, to work/life balance … we all have different expectations and need to better understand how our life experiences may have formed these expectations. This interactive workshop will explore the differences and similarities we have and also practice techniques for better managing these multiple generations.

Managing Multi-Generations Course Overview

Managing Up: Forging a Successful Relationship with Your Supervisor

The accomplishments of your manager are often more critical to your success than your own achievements. When bosses miss deadlines, ignore goals, and fail to meet expectations, those unmet obligations inevitably become yours—and the communication between you and your manager can suffer greatly as a result. Recognizing the principles of managing up can help increase the chances of success for both you and your manager. Identifying your boss’s needs while supporting these daily obligations can lead to a smoother work environment with more positive vibes, less conflict, and ultimately an effective relationship.

Managing Up: Forging a Successful Relationship with Your Supervisor Course Details

Organizational Commitment and Employee Engagement

Inspiring commitment is a key to success for enhancing organizational efficiency and boosting employee engagement. Utilize our helpful guidebook and action planning tools in order to develop a fresh perspective, effectively communicate with colleagues, and motivate employees towards success.

Organizational Commitment and Employee Engagement Course Details

Optimizing Virtual Teamwork

Our workshop will provide helpful tools and best practices—based on up-to-the-minute research—for virtual teams, including how to conduct effective meetings, presentations, and evaluations.

Optimizing Virtual Teamwork Course Details

Personal Leadership

This highly interactive program offers participants a chance to assess how they respond to ambiguous situations, decision points, and conflict. Instead of going on “auto pilot,” Personal Leadership (PL) offers a step-by-step process for taking charge of your own reactions and becoming aware of your own judgments, emotions, and physical sensations, resulting in greater clarity and resolve in determining the best options—especially in situations of conflict and change.

Personal Leadership Course Details

Professional Self-Advocacy in the Workplace

This course is designed to guide professionals in identifying their professional strengths, interests, and values and will teach them to communicate their unique value to employers and stakeholders effectively. Specifically, participants will learn how to select and incorporate themes that will be persuasive to their respective audiences in resumes, cover letters, and self-evaluations. Through the art of professional narrative, students will learn how to effectively advocate for themselves as professionals to new employers, current employers, business connections, and beyond.

Professional Self-Advocacy in the Workplace Course Details

Project Leadership

This course examines the foundational activities related to project planning for management and administrative professionals. Concepts include an introduction to estimating project scope and schedule, and extends to the processes used to estimate project resources, including personnel, needed to achieve project results.

Project Leadership Course Details

Strategic Communications in the Workplace

This course develops the skills to read other people and see how others interpret their behaviors. It creates a deep-seated appreciation for the needs of their co-workers. Ultimately, the program helps participants adapt their communication styles in a way that creates an enduring working alliance among team members and fosters a deeper sense of organizational engagement.

Strategic Communications in the Workplace Course Details

Supervising Effectively

Rising to the level of supervisor necessitates the mastery of the essential components for success. Newly promoted employees as well as those seeking to move up the corporate ladder will explore key behaviors of effective leaders, critical elements of motivation, and the crucial steps of efficient delegation. Tools and techniques to efficiently address performance and communication challenges will be also provided. Completion of our program can serve as the foundation for continued professional development and supervisory growth.

Supervising Effectively Course Details

Transformational Leadership: Inspiring Your Team

Transformational leadership techniques encourage leaders to achieve excellence by successfully engaging and motivating people. While other management theories rely on “telling” others what to do, the transformational methodology taps into amazing sources of drive and commitment by selling employees on both the vision and value of individual roles. Our interactive course examines how and when to utilize this approach for maximum leadership effectiveness, thereby generating significant buy-in and workforce ownership.

Transformational Leadership: Inspiring Your Team Course Details

Win-Win Negotiations

In the diverse yet interconnected marketplace of the 21st century, no set of problem-solving skills is more important than negotiation. Win-Win Negotiation is a specific strategy, which uses carefully defined skills to produce results beneficial to everyone in a negotiation scenario. This course builds on the basic skills and concepts of conflict management and teaches participants how to create agreements that satisfy all parties. This program uses video examples, case studies, role-plays, and simulations to help participants achieve their learning goals.

Win-Win Negotiations Course Details

Wipe it Out! Removing Negativity from the Workplace

Negativity at the workplace can impact a company internally and spread negativity to erode customer service and customer satisfaction. In this course, we will examine the factors contributing to workplace negativity and explain how to effectively wipe it out so that you can promote a positive, growth-minded, and creative culture.

Removing Negativity from the Workplace Course Details

Women in Leadership: Driving Transformation Through Innovation and Resilience Certificate

The online Women in Leadership: Driving Transformation Through Innovation and Resilience certificate program from Emory Continuing Education (ECE) teaches women managers how to maximize their unique strengths to become stronger leaders. The six-week program includes five learning modules, each led by a female subject matter expert with expertise in the areas of innovation, cultural awareness, engagement, resilience, or self-advocacy.

Women in Leadership Certificate Details

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