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Delegating Effectively

Delegation is the practice of turning over your tasks and/or authority to employees. Many managers struggle with delegation because of a fear of losing control or a desire to "own" the process. However, managers can accomplish more and develop their employees' skills by learning to better delegate. This course explores the benefits and barriers to delegation, the importance of authority and responsibility, as well as strategies and tools for implementing delegation. Participants leave with a four-step delegation plan to use immediately.

After this class, you will be able to:

  • Define delegating and understand its benefits to managers, employees and the organization
  • Assess current level of delegation skills and experience
  • Apply an eight-step delegation process
  • Integrate the five-levels of authority model into delegating tasks to employees
  • Practice delegation skills, using a checklist of delegation behaviors
  • Understand delegation resistance and develop appropriate strategies to overcome employee resistance