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Essentials of Management Certificate

Both new and experienced managers can benefit from the Essentials of Management Certificate Program, which provides a valuable toolkit to handle common workplace challenges. Best practices for coaching and delegating will be discussed, as well as effective strategies for overcoming communication barriers and strengthening trust with employees.

Successful completion of the program should allow participants to immediately apply newly-acquired skills and demonstrate noticeable managerial performance improvement.

Program Objectives

After successfully completing this program, students will be able to:

  • Detect individual communication styles and strengthen a toolkit for managing communication challenges
  • Explore best practices in coaching, delegating, and performance management
  • Identify change initiative behaviors and develop solutions for managing change
  • Create plans for resolution of your organization's challenges
  • Acquire tools for more efficient performance in a managerial role


Students interested in this program should have already earned a bachelor's degree or possess equivalent professional work experience.

Certificate Requirements

To receive the certificate, students must:
  • Complete the seven (7) core courses
  • Complete at least 24 hours of elective courses
  • Attend at least 80% of the class sessions in each course
  • Pass any assignments or end-of-class quizzes that are administered
  • Satisfy all program requirements within 18 months

All courses are also offered open enrollment, meaning anyone can register for them regardless of affiliation with Emory or desire to complete the certificate program.

Required Core Courses

Students must complete the following core courses:

Coaching Effectively$1953 hours
Delegating Effectively$1953 hours
Improving Your Listening Skills$1953 hours
Leading Through Change$1953 hours
Managing Diverse Behavioral Styles$1953 hours
Managing Employee Performance$1953 hours
Strategic Communications in the Workplace$3956 hours


Elective Courses

Students must complete 24 hours of electives from the following list before, during, or after the required courses. A diamond (♦) indicates a self-paced online course.

A Manager's Guide to Information Technology $23510 hours
A Manager's Guide to Superior Customer Service$953 hours
Behavioral Interviewing: Selecting the Best Fit$3756 hours
Building Employee Engagement and Winning Commitment$1953 hours
Building Teams - Building Culture$1953 hours
Business Ethics in the 21st Century$29510 hours
Emotional Intelligence$4256 hours
Essentials of Conflict Management$1953 hours
Essentials of Leadership for Managers$82512 hours
Essentials of Strategic Planning for Managers$3756 hours
Executive Presence for the Non-Executive$99512 hours
Finance for Non-Financial Managers$69512 hours
Handling Difficult Employee Behavior$23510 hours
Innovation for Breakthrough Results$1953 hours
Leading Inclusively and Equitably Across Differences$1953 hours
Lean Six Sigma White Belt Certificate - Online$6958.5 hours
Managing Difficult Conversations and Situations$3756 hours
Managing Multi-Generations$1953 hours
Managing Remote Employees$953 hours
Managing Stress in the Workplace$1953 hours
Managing Your Time and Productivity$3756 hours
Negotiations: Making Business Deals$1054 hours
Negotiations: Resolving Disputes$953 hours
Optimizing Virtual Teamwork$1953 hours
Training Design for Trainers$3756 hours
Transformational Leadership: Inspiring Your Team$3756 hours
Win-Win Negotiations$3756 hours
View All Upcoming Elective Courses

Who Will Benefit

The following types of students will benefit from this program:

  • First time through mid-level managers
  • Individuals dealing with communication challenges
  • Managers experiencing change and conflict
  • Professionals looking to acquire or strengthen their coaching, delegation, performance management and other skills