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Project Management Elective Courses

Upcoming offerings for elective courses in the Project Management Certificate Program. Learn how to approach your next project and gain the confidence and skills to carry it through successfully. You can also use your elective hours to prepare for the PMP or CAPM exams.

Agile Certified Practitioner (PMI-ACP)® Exam Prep

The course begins with modules from our Introduction to Agile course before covering the key tools, techniques, and strategies that PMI© has listed as important to achieve certification. Prior experience in Agile project management recommended.

This self-paced, intermediate-level course is designed to prepare learners for the Project Management Institute®'s Agile Certified Practitioner (PMI-ACP)® exam. As such, learners should have some experience in Agile project management prior to enrolling. The course begins with the Agile Basics and Agile Applications modules from our Introduction to Agile course, before continuing on to cover the key tools, techniques, and strategies that PMI® has listed as important for Agile practitioners to understand to achieve their certification.

This course grants 21 PDUs for successful completion. Students have 180 days from the day they are granted access to complete this course.

Please note: Access to this course will be granted as soon as possible but may take up to 1 business day

After this class, you will be able to:
  • Identify the similarities and differences among Agile methodologies
  • Describe the stages of the Agile development cycle and identify the factors that promote project success
  • Understand how to apply specific tools and techniques to successfully complete Agile projects
  • Understand the interrelationships of tasks, activities, and practices in Agile projects
  • Understand the specific roles and responsibilities of team members and enhance interaction on Agile teams
  • Successfully complete the PMI-ACP® certification exam
  • Effectively lead and work with Agile teams

Building Teams - Building Culture

How do leaders successfully develop high-performing teams while fostering a harmonious, culturally-driven environment? Identify techniques to increase staff engagement levels, create stronger interpersonal connections, and maximize performance results.

‘Teamwork’ is a common tenet of many companies – but how do leaders successfully develop high-performing teams while fostering a harmonious, culturally-driven environment? By learning methodologies commonly utilized to assemble productive groups and acquiring the skills necessary to facilitate effective collaboration—even among virtual teams—participants in this course can increase staff engagement levels, create stronger interpersonal connections and maximize performance results.

    After completing this course, participants will be able to:
  • Describe the stages of team development, the functions at each stage, and the benefits of teaming
  • Assess individuals’ strengths to ensure the best possible team performance
  • Set goals successfully, and avoid common goal-setting mistakes
  • Explain how to foster accountability among team members to ensure all members succeed
  • Develop esprit de corps and coordinate effective team-building activities
  • Explore the effect of a virtual environment on teams.

CAPM® Exam Prep Course

Our online/self-paced program builds successful project managers while providing comprehensive preparation for the Certified Associate in Project Management (CAPM)® certification exam (6th edition), including test-taking tips, quizzes, and practice exams.

This course is based on A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) 6th edition. If seeking PMI certification, learners enrolling in this exam prep course should be planning to sit for PMI's 6th edition exam.

This completely online and self-paced project management program builds successful project managers at all levels of the organization. It provides a comprehensive preparation for the Certified Associate in Project Management (CAPM)® certification exam including exam-taking tips, 25 comprehensive module quizzes, and two full-length, 150-question practice exams covering the areas of interest from A Guide to the Project Management Body of Knowledge, (PMBOK® Guide), which will provide a report to help you determine your areas of weakness.

This course grants 23 PDUs for successful completion. Students have 180 days from the day they are granted access to complete this course.

Please note: Access to this course will be granted as soon as possible but may take up to 1 business day

After completing this course, you will be able to:
  • Recognize how enterprise environmental factors and organizational process assets affect how projects can be managed
  • Explain the five stages of a project life cycle and illustrate how these stages can overlap in time
  • Demonstrate how to create a project management plan with subsidiary plans for each of the knowledge areas and explain how progressive elaboration and integrated change management can keep these documents effective and relevant
  • Explain the overlapping nature of project activities and practice Project Integration Management to coordinate the various project management processes
  • Illustrate how a project's various baselines (including scope, cost, schedule, quality, risk, procurement, and others) are determined, planned for, and managed
  • Recognize how to effectively manage human resources and communicate with all stakeholders
  • Explain the key methods used to estimate project schedule and cost at the beginning of a project and to forecast cost and schedule variances at any time during the project
  • Identify key project stakeholders and continuously engage them in appropriate project activities
  • Describe how the project management knowledge contained in the PMBOK® Guide can be used in practice

Challenges for Agile Teams

This intermediate-level course is designed to help Agile practitioners decipher and solve the problems that arise regularly in their work, with video segments from seasoned Agile trainers/practitioners who provide tips and best practices.


This intermediate-level course is designed to help Agile practitioners decipher and solve the problems that arise regularly in their work. The course begins with 16 video segments from seasoned Agile trainers and practitioners who provide tips and best practices for addressing Agile team challenges. The course then presents 20 short case studies that test the student's understanding of Agile practices and provide guidance for resolving common problems. The case studies are structured to simulate the conversations and interactions that happen regularly on Agile projects; seeing these disputes as narratives will help students learn to deconstruct issues and diagnose the underlying problems that need to be corrected, just as they would in their everyday work. As students decode these disputes and plan appropriate responses, they'll gain the experience they need to guide their teams and to put them back on track to deliver value to their customers.

This course grants 5 PDUs for successful completion. Students have 90 days from the day they are granted access to complete this course.

Please note: Access to this course will be granted as soon as possible but may take up to 1 business day
After this class, you will be able to:

  • Identify the underlying issues that lead to common problems for Agile teams
  • Help team members recognize when their behaviors are inhibiting team development
  • Describe ways to keep an Agile team focused on delivering value
  • Uncover additional stakeholders and project participants to enhance project feedback
  • Give examples of the "must have" skills that product owners should possess
  • Reorganize daily stand-ups to improve their performance
  • Summarize options for overcoming velocity estimation mistakes
  • Outline effective rewards and acknowledgments that promote team cohesion and interaction
  • Effectively Managing Project Stakeholders

    Our online course is created to help project managers understand and resolve issues that can emerge from interactions among project stakeholders. The course contains ten concise case studies that explore common stakeholder issues.


    This online course is created to help project managers understand and resolve issues that can emerge from interactions among project stakeholders. The course contains ten concise case studies that explore common stakeholder issues. The case studies are designed to simulate the conversations and interactions that occur among project stakeholders, to show learners how to dissect causal elements from these types of conversations—just as they will have to do on their own projects—and to help them prepare appropriate responses. As students work through the case studies, they'll learn effective strategies to resolve stakeholder problems and gain the proficiency necessary to manage interactions and keep their projects on track.

    This course grants 3 PDUs for successful completion. Students have 90 days from the day they are granted access to complete this course.

    Please note: Access to this course will be granted as soon as possible but may take up to 1 business day

    After this class, you will be able to:
  • Diagnose the underlying causes of stakeholder problems
  • Apply practical tips from experienced practitioners to resolve these problems
  • Refine your ability to effectively manage projects and interact with project constituents
  • Essentials of Strategic Planning for Managers

    No one plans to fail, but many people fail to plan. Professionals at all levels can apply the strategic planning process. Our course offers a step-by-step guide to assist you in translating basic concepts and visions into a concrete plan for action.

    No one plans to fail, but many people fail to plan. In these difficult economic times, the Strategic Planning Process is more critical than ever. This hands-on course is designed for professionals at all levels to learn how to apply the Strategic Planning Process. It offers a step-by-step guide to assist you in translating basic concepts and visions into a concrete plan for action to help you reach your objectives.


    After this class, you will be able to:
    • Formulate realistic goals using the SWOT Analysis
    • Determine resources needed to achieve the goals
    • Develop an organizational structure to support achievement of the goals
    • Create the strategy
    • Develop an evaluation and monitoring process
    • Gain commitment to the planning process before, during, and after the process

    Ethics for Project Managers

    Our course reviews the major ethical issues facing project managers, while reviewing the specific challenges project leaders may confront as they deal with team members, vendors, stakeholders, and sponsors.

    Business ethics represent the standards for right and wrong that govern how business people act. The term also refers to the study of moral principles in the workplace. This course reviews the major ethical issues facing project managers. It looks at the specific challenges project leaders may confront as they deal with team members, vendors, stakeholders, and sponsors.

    This course grants 3 PDUs for successful completion. Students have 90 days from the day they are granted access to complete this course.

    Please note: Access to this course will be granted as soon as possible but may take up to 1 business day

    After this class, you will be able to:
    • Discuss the role of ethics in the workplace
    • Discuss project managers and the Ethical Triangle and its three components: Individual Ethics, Leadership Ethics, and Governance and Control
    • Recognize the key ethical issues in project management
    • Describe the provisions of the Project Management Institute® Code of Ethics and Professional Conduct
    • Discuss the four foundational values (Responsibility, Respect, Fairness, and Honesty) of the PMI® Ethics Code
    • Apply ethical principles to project scenarios

    Integrating Agile Into a Waterfall Environment

    This intermediate-level course is designed to help Agile practitioners recognize and resolve issues that emerge when Agile concepts are introduced into Waterfall organizations. Included are tips and best practices to address integration obstacles.

    This intermediate-level course is designed to help Agile practitioners recognize and resolve many of the common issues that emerge when Agile concepts are introduced into Waterfall organizations. The course begins with 24 video segments from seasoned Agile trainers and practitioners who provide tips and best practices for addressing integration obstacles. The course then presents 20 short case studies that simulate the communication and interchanges that can occur as Agile and Waterfall practitioners work to resolve differences in the ways that they see and execute tasks. As students evaluate these case studies, they'll learn to deconstruct and diagnose any underlying problems that need to be resolved, just as they would in everyday practice. While they work to decode and correct these issues, they'll begin to recognize the common pitfalls that can happen as project teams collaborate and interact, which will allow them to step in to solve potential problems before work is affected.

    This course grants 4 PDUs for successful completion. Students have 90 days from the day they are granted access to complete this course.

    Please note: Access to this course will be granted as soon as possible but may take up to 1 business day

    After this class, you will be able to:
    • Identify whether Agile concepts and methodologies could be integrated into an existing organization
    • Describe tools and techniques that could assist in Agile integration
    • Recognize the problems that Agile and Waterfall collaborators contend with on a regular basis
    • Apply practical tips from experienced practitioners to correct these problems
    • Recognize the advantage of "failing fast"
    • Uncover impediments or obstacles that may occur when running Agile and Waterfall in parallel
    • Examine several project artifacts that can be used to show progress during transitional states
    • Identify the essential elements of an integration framework
    • Discuss ways to temper expectations as integration takes hold

    Introduction to Agile

    Explore the methodologies and practices of Agile development. Our self-paced course contains interactive exercises to supplement and enhance your understanding of Agile concepts, as well as expert videos to help you become a more proficient practitioner.

    This introductory-level course explores the methodologies and practices of Agile development and explains the key concepts and principles that form the foundation of Agile project management. This self-paced course contains vocabulary games, flashcards, and interactive exercises to supplement and enhance your understanding of Agile concepts, as well as video segments from Agile experts to help you become a more proficient Agile practitioner.

    The information in this course is also included in MindEdge's Agile Certified Practitioner Exam Prep course as that course's introductory modules, which also offers additional material to prepare students for the Project Management Institute®'s Agile Certified Practitioner (PMI-ACP)® Exam.

    This course grants 10 PDUs for successful completion. Students have 180 days from the day they are granted access to complete this course.

    Please note: Access to this course will be granted as soon as possible but may take up to 1 business day

    After this class, you will be able to:
    • Define Agile development and differentiate it from traditional Waterfall practices
    • Identify the similarities and differences among several Agile methodologies
    • Describe the stages of the Agile development cycle and identify the factors that promote project success
    • Understand the nuances of leading and working with Agile teams
    • Apply best practices from organizations that have successfully incorporated Agile methodologies into their business activities

    Lean Continuous Improvement Certificate

    In just six weeks, this course will prepare you to be a Lean practitioner and to execute highly effective Kaizen events, identifying and eliminating any waste you encounter and improving flow as you strive for zero defects and zero waste in every process and every action. You will learn how to define value, facilitate continual improvement teams, manage stakeholders, map the value stream, generate creative solutions, gather and graph critical data, implement the visual workplace, drive overall equipment efficiency and more.

    After successfully completing this course, students will be able to:
    • Define the principles and philosophy of Lean
    • Describe the value stream mapping technique
    • Conduct a Kaizen event

    Lean Six Sigma Green Belt Certificate

    During the course, you learn to define the Lean Six Sigma methodology and the DMAIC approach to process improvement, identify potential Lean Six Sigma process improvement opportunities, implement the DMAIC methodology to optimize process improvement, and apply the Six Sigma tools to improve quality and the Lean tools to remove waste.

    After successfully completing this program, students will be able to:
    • Identify and charter potential Lean Six Sigma projects consistent with organizational needs
    • Execute a Lean Six Sigma Green Belt project through all five DMAIC phases
    • Assess and apply appropriate Lean Six Sigma tools during the execution of a Green Belt project
    • Employ software programs (Minitab and/or MS Excel) to analyze data to verify and validate root cause and associated solutions
    • Demonstrate the knowledge required to successfully pass the Lean Six Sigma Green Belt certification examination

    Managing Multi-Generations

    Today's workforce represents a multitude of generations -- understand similarities and differences while adopting strategies for motivation, coaching and development. Create an environment conducive to attracting and retaining staff from each generation.

    With four different generations currently employed in today’s unique workforce, the resulting work environments can present tremendous challenges -- as well as the potential for great rewards. How can our management and leadership techniques bridge multiple generational divides in order to adapt and respond accordingly? In order to effectively handle these critical issues -- work ethic, the role of leadership, work/life balance, and more -- we need to better understand how the diversity of our backgrounds may have shaped varying workplace expectations. Our interactive workshop will explore these generational differences and similarities as participants develop and practice helpful techniques for better managing the wide range of ages and personalities that comprise the current labor force. After this class, you will be able to:
    • Describe common characteristics of the generations at work today and the formative events that define them
    • Determine the most effective approaches for communication with different generations
    • Custom fit their communication style to meet the challenges of generational differences


    Microsoft Project Basics

    Learn to handle basic functions essential for any project -- develop schedules, allocate resources and duties to specific tasks, and track progress. MS Project also includes budget functionality and workload analysis. Access to MS Project 2019 required.

    This self-paced course introduces learners to Microsoft's project management software, MS Project. Learners, particularly aspiring project managers, are provided a step-by-step tutorial on mastering basic functions that are essential for any project. MS Project is a popular tool for project managers that allows them to develop schedules, allocate resources and duties to specific tasks, and track a project's progression. It also allows managers to oversee the budget and analyze workloads.

    Software Requirements

    This introductory course will focus on the Microsoft Office 2019 version of MS Project. Learners are required to have access to MS Project 2019 in order to complete this course.



    This course grants 3 PDUs for successful completion. Students have 90 days from the day they are granted access to complete this course.

    Please note: Access to this course will be granted as soon as possible but may take up to 1 business day

    After this class, you will be able to:
    • Define important terms and concepts used in project management and MS Project
    • Develop a blank project from scratch
    • Describe what tabs are and how to navigate within them
    • Create and modify a task list
    • Describe auto and manual scheduling and when to use each
    • Demonstrate how to use calendar functions and schedule tasks
    • Use task views, the timeline, and zoom slider functions
    • Format projects by copying and pasting and by adding hyperlinks
    • Format bar and Gantt charts and prepare project elements for printing
    • Generate a variety of reports using custom and premade templates

    Microsoft Project Intermediate

    Our intermediate-level course provides aspiring project managers a step-by-step tutorial on various functions that are required for every type of project. Perform variance analysis and combine multiple projects. Access to MS Project 2019 required.

    This self-paced, intermediate-level course provides learners with essential skills for mastering Microsoft's project management software, MS Project. Aspiring project managers are provided a step-by-step tutorial on various functions that are required for every type of project. This course assumes that learners also have a basic familiarity with MS Project. MS Project is a popular tool that allows project managers to develop schedules, allocate resources, and track progress. It also allows managers to perform variance analysis and combine multiple projects.

    Software Requirements

    This intermediate course will focus on the Microsoft Office 2019 version of MS Project. Learners are required to have access to MS Project 2019 in order to complete this course.



    This course grants 3 PDUs for successful completion. Students have 90 days from the day they are granted access to complete this course.

    Please note: Access to this course will be granted as soon as possible but may take up to 1 business day

    After this class, you will be able to:
    • Describe various features of MS Project and how to apply them
    • Add work, material, and cost resources to a project
    • Apply fixed and overtime costs to tasks and entire projects
    • Select the appropriate types of tasks to include in a project
    • Create baselines and perform critical path analysis
    • Incorporate effort driven scheduling, work contours, and multiple calendars
    • Track progress and perform variance and EVA analysis
    • Perform resource leveling and filter by task, resource, and or assignment
    • Effectively use resource pools, subprojects, and master projects
    • Import and export Excel, Word, and PowerPoint data into and out of MS Project

    Negotiations: Resolving Disputes

    Managers and decision-makers can learn to settle workplace and interpersonal disputes via case studies and the application of proven negotiating principles and strategies. Topics include conflict management, assessments, and cooperative resolutions.

    This self-paced course is designed to help managers and other decision-makers learn to settle workplace and interpersonal disputes by the application of proven negotiating principles and strategies. Learners in this course will explore the fundamentals of Dispute Settlement Negotiation with the help of games, videos, interactive exercises, case studies, and other engaging content.

    The course begins by comparing and contrasting the two major types of negotiation: Dispute Settlement Negotiation (DSN) and Deal Making Negotiation (DMN). Key topics converged in the course include the causes of conflict; different styles of conflict management; how to conduct a conflict diagnosis; the uses of a strategy and interest assessment; and methods for avoiding stalemate and achieving a cooperative resolution.

    Case studies that simulate real-world conflict-resolution negotiations are incorporated, to illustrate the practical application of the principles and strategies covered in the course.



    Students have 90 days from the day they are granted access to complete this course.

    Please note: Access to this course will be granted as soon as possible but may take up to 1 business day

    After completing this course, you will be able to:
    • Distinguish between Dispute Settlement Negotiation (DSN) and Deal Making Negotiation (DMN)
    • Articulate the advantages and disadvantages of negotiation, compared to other methods of conflict resolution
    • Explain the importance of BATNA in Dispute Settlement Negotiation
    • Describe the most common causes of personal and workplace conflict
    • Explain the steps involved in conflict diagnosis
    • Describe the five conflict management styles identified by the Thomas-Kilmann Conflict Mode Instrument (TKI)
    • Identify the main impediments to achieving a cooperative resolution, and explain how best to circumvent them
    • Describe how to develop a strategy and interest assessment
    • Explain the importance of active listening in the context of negotiation
    • Define ZOPA, and explain its importance in Dispute Settlement Negotiation
    • Explain how the ability to identify different negotiating currencies can help negotiators break a stalemate
    • Distinguish between "sacred" and "pseudo-sacred" values
    • Apply the principles of Dispute Settlement Negotiation to real-world examples

    Organizational Change Management

    Comprehensive organizational change management plans include proper stakeholder analysis, effective communication/training, and successful transition strategies. We'll discuss industry best practices and related processes from the PMI® PMBOK® Guide.

    Projects often significantly influence an organization’s culture through change, and demonstrating a clear understanding of how this culture change impacts project development and execution is critical. Creating a comprehensive organizational change management plan includes proper stakeholder analysis, effective communication/training, and successful transition strategies. Course content will include industry best practices and related processes from the PMI® PMBOK® Guide to help ensure positive project results via organizational value and benefits.

      After this course, you will be able to:

    • Explain organizational culture change
    • Perform Stakeholder Analysis
    • Develop appropriate strategies for organizational change management
    • Create a viable communication and training plan
    • Execute organizational change management

    PgMP Exam Prep Course

    Prepare for the Program Management Professional (PgMP)® certification exam with tips, quizzes, and practice questions covering the areas of knowledge as described in PMI's Program Management Professional Exam Content Specification.

    This course provides a comprehensive preparation for the Program Management Professional (PgMP)® certification exam including exam-taking tips, comprehensive module quizzes, and over 200 practice questions covering the areas of knowledge as described in PMI's Program Management Professional Exam Content Specification.

    This course grants 25 PDUs for successful completion. Students have 180 days from the day they are granted access to complete this course.

    Please note: Access to this course will be granted as soon as possible but may take up to 1 business day

    After this class, you will be able to:
    • Explain the overlapping nature of program activities, interdependencies, and the five Program Management Performance Domains
    • Prepare effectively to pass the PMI-PgMP Exam
    • Illustrate how organizational strategic objectives are related to program management and benefits delivery
    • Explain how benefits are transferred and sustained effectively
    • Recognize how to effectively manage resources and communicate with all stakeholders
    • Identify key project stakeholders and continuously engage them in appropriate program activities
    • Explain the stages of the program life cycle
    • Recognize the goal of governance in program management
    • Recognize best practices in risk management

    PMP® Exam Prep Course

    Our online/self-paced program builds successful project managers while providing comprehensive preparation for the Project Management Professional (PMP)® certification exam (6th edition) including tips, quizzes, process group tests, and practice exams.

    This course is based on A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) 6th edition. If seeking PMI certification, learners enrolling in this exam prep course should be planning to sit for PMI's 6th edition exam.

    This course prepares learners to take the current edition of the PMI PMP® certification exam, which will be discontinued by PMI® as of January 2, 2021.


    This completely online and self-paced project management program builds successful project managers at all levels of the organization. It provides a comprehensive preparation for the Project Management Professional (PMP)® certification exam including exam-taking tips, 25 comprehensive module quizzes, five process group tests, and two full-length, 200-question practice exams covering the areas of interest from A Guide to the Project Management Body of Knowledge, (PMBOK® Guide), which will provide a report to help you determine your areas of weakness.

    This course grants 35 PDUs for successful completion. Students have 180 days from the day they are granted access to complete this course.

    Please note: Access to this course will be granted as soon as possible but may take up to 1 business day

    After this class, you will be able to:
    • Recognize how enterprise environmental factors and organizational process assets affect how projects can be managed
    • Explain the five stages of a project life cycle and illustrate how these stages can overlap in time
    • Demonstrate how to create a project management plan with subsidiary plans for each of the knowledge areas and explain how progressive elaboration and integrated change management can keep these documents effective and relevant
    • Explain the overlapping nature of project activities and practice Project Integration Management to coordinate the various project management processes
    • Illustrate how a project's various baselines (including scope, cost, schedule, quality, risk, procurement, and others) are determined, planned for, and managed
    • Recognize how to effectively manage human resources and communicate with all stakeholders
    • Explain the key methods used to estimate project schedule and cost at the beginning of a project and to forecast cost and schedule variances at any time during the project
    • Identify key project stakeholders and continuously engage them in appropriate project activities
    • Describe how the project management knowledge contained in the PMBOK® Guide can be used in practice

    PowerPoint for Business

    Learn how to plan and design effective Microsoft PowerPoint slideshow presentations, including practical tips and examples for mapping the presentation, incorporating research, using templates, selecting visual elements, and delivering the results.

    As technology continues to change the way that we engage in business communications, the art of presenting has also undergone a shift. No longer can presenters rely solely on their spoken words to deliver their messages. Now, audiences expect to see multimedia slideshows that both inform and entertain. This course will consider how to plan and design effective slideshow presentations using Microsoft's PowerPoint software. It includes practical tips and examples for mapping the presentation, incorporating research, using templates, selecting visual elements, and delivering the presentation.

    This self-paced course grants 3 PDUs for successful completion. Students have 90 days from the day they are granted access to complete this course.

    Please note: Access to this course will be granted as soon as possible but may take up to 1 business day

    After this class, you will be able to:
    • Define effective communication
    • Describe the qualities of a well-designed slideshow presentation
    • Describe the qualities of a well-designed slideshow presentation
    • Identify common problems when using PowerPoint to design slideshows
    • Differentiate between effective and ineffective PowerPoint slides
    • Discuss the importance of having a clear purpose or goal for your presentation
    • Explain the four components of goal-oriented communication
    • Consider the importance of understanding your audience
    • Conduct audience analysis
    • Map your presentation using the "Forecast, Present, Echo" structure
    • Incorporate research into your presentation
    • Assess websites for reliability and credibility
    • Use slideshow templates effectively
    • Select images that are professional and well-designed
    • Choose visually appealing colors and fonts
    • Consider how design trends can be applied to slideshows
    • Identify the signs and symptoms of speaking anxiety
    • Describe methods for managing speaking anxiety, including relaxation strategies
    • Design a PowerPoint presentation that features recommended design principles

    Principles of Scrum

    This course outlines the fundamental theories and principles of Scrum frameworks, including the underlying philosophy and essential tools practitioners need to adapt to an Agile way of working.


    This self-paced course outlines the fundamental theories and principles of Scrum frameworks, including the underlying philosophy and essential tools practitioners need to adapt to an Agile way of working. Implemented properly, these techniques can produce extraordinary results for stakeholders and customers. Information in this course is presented in a simple, easy-to-understand format and augmented by interactive games and exercises to improve learner understanding and retention. Case studies and video segments from experienced Scrum professionals provide real-world tips and guidance to bolster learner comprehension and expand knowledge at practical and applicable levels.

    This course grants 10 PDUs (1.0 CEUS) for successful completion. Students have 180 days from the day they are granted access to complete this course.

    Please note: Access to this course will be granted as soon as possible but may take up to 1 business day

    After this class, you will be able to:
    • Define essential Scrum terms and identify the interdependent nature of key concepts
    • Summarize the specific, distinct roles that practitioners assume in effective Scrum frameworks
    • Identify the stages of the Scrum cycle and demonstrate how these stages combine to meet evolving customer needs and requirements
    • Compare and contrast the three primary Scrum artifacts and detail how they integrate to ensure a common understanding of project expectations
    • Explore several tools and techniques that help project participants meet and exceed customer needs and wants

    Project Management for Information Technology

    We'll focus specifically on how project management concepts, methodologies, and tools can be applied to IT projects, as well as on project management issues that are unique to IT projects. This course contains 8 quizzes as well as a final assessment.


    Project management refers to the art, or science, of directing projects. This self-paced course, Project Management for Information Technology, focuses more specifically on how project management concepts can be applied to IT projects, as well as on project management issues that are unique to IT projects. It reviews the concepts, methodologies, and tools of project management as it relates to IT. Students will also learn about fundamentals, such as integration management, scope, costing, quality, human resources, risk management, and procurement. This course contains eight comprehensive module quizzes and a 70-question final assessment spanning IT project management areas of knowledge.

    This course grants 25 PDUs (2.5 CEUS) for successful completion. Students have 180 days from the day they are granted access to complete this course.

    Please note: Access to this course will be granted as soon as possible but may take up to 1 business day

    After this class, you will be able to:
    • Apply concepts from A Guide to the Project Management Body of Knowledge (PMBOK® Guide), to IT projects
    • Explain the technical processes that might be applied during the IT project life cycle
    • Describe the importance of scope control for IT projects and different tools that can be used to manage project scope
    • Explain the challenges associated with delivering IT projects on time
    • Differentiate between different techniques for managing the project schedule
    • Discuss why cost management is difficult for IT projects and describe cost estimation methods, Earned Value Management, and portfolio management
    • Explain several maturity models and how they can be applied to improve IT project quality
    • Explain various approaches for team building and communicating on IT projects
    • Discuss different sources of IT project risk and how to manage them
    • Describe issues related to IT project procurement, such as outsourcing decisions, e-procurement, and others

    Project Management Team Leadership

    We'll discuss the roles and responsibilities of the project management team leader, as well as how to build a positive team environment through effective communication, team building activities, reflective listening, and problem-solving.


    The vast majority of project work in today's organizations is done in a team setting. In this environment, project management team leaders have a tremendous responsibility and opportunity to develop and exhibit leadership skills. This self-paced course first discusses the roles and responsibilities of the project management team leader, in particular, their responsibility with regard to project stakeholders. Next, the course discusses how project management team leaders can build a positive team environment through effective communication, team building activities, and reflective listening. Lastly, the course covers problem-solving within the team. Project management team leaders must be effective in identifying and resolving team problems in order for the project to succeed. To do this, team leaders must have an understanding of the team dynamic for decision-making and must be able to manage conflict among personality differences and barriers. This course contains eight comprehensive module quizzes and a 70-question final assessment spanning IT project management areas of knowledge.

    This course grants 18 PDUs (1.8 CEUS) for successful completion. Students have 180 days from the day they are granted access to complete this course.

    Please note: Access to this course will be granted as soon as possible but may take up to 1 business day

    After this class, you will be able to:
    • Define a team and identify six common types of teams
    • Explain Bruce Tuckman's model of group development
    • Describe how the project life cycle is relevant to team issues
    • List the three sources of power for project management team leaders
    • Describe ways to manage stakeholder expectations
    • Explain different types of team building activities
    • Define reflective listening
    • Identify the challenges of virtual teams and how they relate to the project management team leader's roles
    • Compare and contrast voting and consensus as methods for decision-making
    • More effectively identify and resolve team problems
    • Explain the different characteristics of effective and open team communication
    • Identify the best practices for using e-mail and telephone among team members
    • Identify several common team problems and apply methods for resolving these issues

    Project Risk Management: PMI-RMP® Exam Prep

    Our online/self-paced course provides comprehensive preparation for the PMI-RMP© certification exam, including exercises, self-assessments, and case studies along with tips and practice exams covering the five domains of risk management knowledge.


    This completely online and self-paced nine-module risk management course helps educate project managers in identifying and responding to project risk. This course provides a comprehensive preparation for the Project Management Institute®'s PMI Risk Management Professional (PMI-RMP)® certification exam including exercises, self-assessments, interactive games, and case studies along with exam-taking tips and two full-length, 170-question practice exams covering the required five domains of risk management knowledge.
    Each module (Risk Strategy and Planning, Stakeholder Engagement, Risk Process Facilitation, Risk Monitoring and Reporting, Perform Specialized Risk Activities) explains how the content in that domain can be used to improve learners' risk management practices.

    This course aligns with the PMBOK® Guide Sixth Edition. (The PMBOK® Guide is not included in the cost of this course and must be purchased separately.)

    This course grants 30 PDUs for successful completion. Students have 180 days from the day they are granted access to complete this course.

    Please note: Access to this course will be granted as soon as possible but may take up to 1 business day

    After this class, you will be able to:
    • Explain the risk management process as defined by A Guide to the Project Management Body of Knowledge (PMBOK® Guide)
    • Assess stakeholder risk tolerance and manage stakeholder expectations and engagement
    • Demonstrate key processes for documenting risk information
    • Discuss the steps in developing a risk management plan
    • Identify and evaluate relevant risks and their potential impact
    • Explain the process of creating a risk register
    • Explain key tools and techniques employed in the qualitative and quantitative analysis of risk
    • Develop risk response strategies and contingency plans
    • Discuss how risk response plans are successfully executed
    • Explain how to monitor and control risk, and use lessons learned to refine risk policies and practices
    • Recognize best practices in all aspects of risk management

    Quality Management Basics

    This self-paced course combines instructional material with interactive exercises to explain the core concepts and strategies of effective quality management. Case studies, video segments, and examples provide expert insight into quality principles.


    This self-paced course provides a firm foundation for anyone looking to understand quality management practices and techniques. The course combines instructional material with interactive exercises, vocabulary games, and flashcards to explain the core concepts and strategies of effective quality management. Case studies and examples from manufacturing and service sectors help to explain the nuances of quality concepts, while video segments from experienced quality management professionals provide expert insight into the real-world application of quality principles. The course is self-paced to allow students as much time as needed to absorb information and to understand the key concepts that will help them satisfy their stakeholders and delight their customers.

    This course grants 12 PDUs (1.2 CEUS) for successful completion. Students have 180 days from the day they are granted access to complete this course.

    Please note: Access to this course will be granted as soon as possible but may take up to 1 business day

    After this class, you will be able to:
    • Describe the principles and practices that guide quality management activities
    • Understand how specific tools and techniques can be used to monitor and control quality
    • Use these tools in combination to create powerful plans and solutions to quality problems
    • Leverage quantitative and qualitative data to measure and control work
    • Describe the core competencies involved in several popular quality management methodologies
    • Employ quality analysis and quality planning approaches to meet customer expectations

    Strategic Communications in the Workplace

    Communication is more than talking and listening. Develop your skills at reading people and see how others interpret your own behavior. Adapt your communication style to increase engagement and create an enduring working alliance among team members.

    Communication is more than talking and listening. Genuine communication requires a deep understanding of another person’s perspective. But when you take into consideration all of our biases, behavioral idiosyncrasies, unspoken emotions, and personal agendas, this can seem almost impossible to achieve. The communications assessment instrument called DiSC© helps people understand each other on a more fundamental level. This course develops the skills to read other people and see how others interpret their behaviors. It creates a deep seated appreciation for the needs of their co-workers. Ultimately, the program helps participants adapt their communication styles in a way that creates an enduring working alliance among team members and fosters a deeper sense of organizational engagement.

    Completion of a brief, online assessment prior to the course is required; to ensure timely analysis, we recommend enrolling at least 3-5 days prior to course start date.

    After this class, you will be able to:
    • Describe the four styles of behavior and describe your behavioral communication style through the DiSC© Personal Profile.
    • Recognize the styles of other people through behavioral cues and people reading techniques.
    • Increase individual and team productivity by leveraging strengths and the strengths of other team members that may have different styles.
    • Determine how others interpret your behavior and monitor and adjust their verbal and nonverbal messages to improve communication.
    • Adapt communication styles based on the situation to improve individual and team communication effectiveness.
    • Develop specific communication strategies that build a culture of alliance and collaboration.

    Transformational Leadership: Inspiring Your Team

    Transformational leadership encourages leaders to achieve excellence by successfully engaging and motivating people. Examine how to utilize these techniques for maximum leadership effectiveness, generating significant buy-in and workforce ownership.

    Transformational leadership techniques encourage leaders to achieve excellence by successfully engaging and motivating people. While other management theories rely on “telling” others what to do, the transformational methodology taps into amazing sources of drive and commitment by selling employees on both the vision and value of individual roles. Our interactive course examines how and when to utilize this approach for maximum leadership effectiveness, thereby generating significant buy-in and workforce ownership.

    Class begins with a comparison of common leadership styles; we’ll then utilize tools and techniques to help you develop and implement a transformational leadership plan in your own workplace.

    After this class, you will be able to:
    • Compare and contrast common leadership styles
    • Define transformational leadership
    • Use tools and techniques to implement the four components of transformational leadership:
      • Intellectual stimulation
      • Individualized consideration
      • Inspirational motivation
      • Idealized influence
    • Develop a plan to implement transformational leadership

    Win-Win Negotiations

    No set of problem-solving skills is more important than negotiation. Win-win negotiation is a specific strategy that uses carefully defined skills and techniques to produce results that are beneficial and acceptable to everyone at the negotiating table.

    In the diverse yet interconnected marketplace of the Twenty-first Century, no set of problem-solving skills is more important than negotiation. Win-Win Negotiation is a specific strategy, which uses carefully defined skills to produce results beneficial to everyone in a negotiation scenario. This course builds on the basic skills and concepts of conflict management and teaches participants how to create agreements that satisfy all parties. This course utilizes the book Getting to Yes as a learning resource, and includes video examples, case studies, role-plays and simulations to help participants achieve their learning goals.

    CLICK HERE TO PURCHASE REQUIRED BOOK

    After this class, you will be able to:
    • Describe Win-Win Negotiation
    • Use Win-Win Strategies to achieve mutually beneficial results
    • Stay tough on the problem, but easy on the people
    • Leverage their negotiating power
    • Develop a negotiation plan

    E-Discovery

    Identify best practices for managing e-discovery projects, including collection management, electronic evidence review/production, and data preparation for litigation readiness. This course is a Paralegal Certificate elective, offered once per year. Tuition: $895.

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    This course is an elective option in both the Paralegal Certificate and Project Management Certificate programs, but it may also be taken as a standalone course. This course is offered once per year.

    Technology has created an enormous volume of stored information that, when overlooked, creates serious consequences in litigation. The objective of this e-discovery course is to introduce the complexities and challenges of electronic discovery to participants so that they will be able to apply industry best practices for managing e-discovery projects. Learn to successfully manage the collection, review and production of electronic evidence for a law firm, government agency, or corporate legal department, as well as to help enterprises prepare their data for litigation readiness projects.

    Designed for paralegals and project managers, participants will be prepared to guide litigation teams in various law office environments towards a defensible electronic discovery project plan.

    CLICK HERE FOR REQUIRED BOOK

    CLICK HERE FOR OPTIONAL BOOK

    After this class, you will be able to:
    • Describe the role of e-discovery in today’s legal system
    • Outline the e-discovery process, based on the Electronic Discovery Reference Model and The Sedona Principles
    • Manage e-discovery cases according to traditional and legal project management standards including developing a budget and presenting solutions to the case team
    • Assess and determine needs of litigators, evaluate possible solutions, and apply technology to meet the needs of litigation
    • Identify resources to stay current on legal principles, terminology, requirements for legal discovery, electronic storage and retrieval, electronic discovery best practices for data collection, production and document review