Coaching is the one-on-one work of a manager to help employees’ efforts to improve their performance. Success in a changing business environment requires employees who are constantly learning and adapting. This course provides managers with powerful coaching techniques to teach, correct and motivate. Topics covered include following the five-step coaching plan, developing your own coaching skills, using the GROW Model for Coaching Conversations, and providing feedback.
After this class, you will be able to:
- Define coaching
- Follow a 5 step coaching process
- Develop a coaching plan
- Implement proactive coaching skills