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Managing Up: Forging a Successful Relationship with Your Supervisor


The reality of today’s workplace is that individual success depends not just on how well you do your job, but on how well your supervisor does theirs. A supervisor’s role is not one of command and control, but of collaboration—just as much as your efforts influence theirs, theirs influence yours. When they’re unable to meet deadlines, accomplish goals, and fulfill expectations, those unmet obligations inevitably become yours, and the communication between you can suffer greatly. The principles of managing up are designed to make your supervisor’s life easier. However, you’ll find that becoming in tune with their needs and supporting their daily obligations in turn, benefits you. Your work life will run smoother, you’ll encounter less conflict, and you’ll make a positive impression on your supervisor, ultimately forging a successful relationship.

After this class, you will be able to:

  • Identify and support your supervisor’s strengths, weaknesses and working style.
  • Proactively seek consistent communication and monitor data.
  • Determine your supervisor’s priorities, goals and pressures.
  • Establish expectations and a clear system of organization.
  • Help to eliminate preventable problems and use effective problem solving skills to find resolutions.
  • Exhibit positive behaviors that make you an invaluable employee.

Section: MANAGUP (14JUN18)
Dates: Jun 14, 2018 - Jun 14, 2018 Time: 9:00 AM
Tuition: $195.00 Instructor: Nancy Colter Register

What will be covered:

  • Explore what you will gain by completing the course.
  • Develop a basic understanding of why this topic matters.
  • Learn how to adopt a supervisory mindset.
  • Recognize the reciprocal benefits and needs between supervisor and employee.

Managing the Relationship
  • Recognize your supervisor’s strengths, weaknesses, and personal interests.
  • Identify your supervisor’s working style.
  • Build trust and rapport—the intangibles that form the basis for a good working relationship.

Managing Communication
  • Identify best practices for meeting with your supervisor regularly.
  • Explore ways to handle unexpected circumstances that hinder effective collaboration.
  • Discover how to proactively monitor and translate data into meaningful information.
  • Learn how to read typical non-verbal cues.

Managing Priorities and Projects
  • Identify your supervisor’s priorities, goals, and pressures.
  • Establish expectations so you and your supervisor are on the same page.
  • Ensure there is a clear system of organization for information.
  • Learn how to help eliminate preventable problems in your everyday work and interactions.

Managing Yourself
  • Recognize the behaviors that frustrate your supervisor, and learn how to avoid them.
  • Discover the behaviors that reflect positivity.
  • Identify best practices for handling situations that frustrate you.
  • Explore ways to engage in polished self-promotion.

Review and Action Plan
  • Revisit the course’s key insights and lessons.
  • Test your knowledge with a quick quiz.
  • Complete an action plan to apply to your own unique situation

Class Schedule

Date Times Meeting Type Location
06/14/2018 9:00 AM - 12:00 PM Classroom Executive Park

Additional Information

Final Enrollment: Jun 14, 2018
Clock Hours: 3.0