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Investigating and Responding to Discrimination Charges


Has your organization been notified by the Equal Employment Opportunity Commission (EEOC) that a current or former employee has reported allegations of employment discrimination? Are you responding to those allegations as the employer’s representative? Our course focuses on building the knowledge and skills needed to properly and effectively respond to the issues presented, along with an overview of federal employment laws enforced by the EEOC. We’ll walk through the different stages of a charge and the resulting process: conducting the internal investigation, preparing the position statement, managing an on-site investigation and potential charge resolutions. Participants will be challenged to both develop a core strategy and begin writing a position statement.

After this class, students will be able to:

  • Identify stages of the EEOC Charge process
  • Identify key components of conducting an internal investigation
  • Understand key components of writing an effective position statement

Section: HRCHARGE (06NOV17)
Dates: Nov 06, 2017 - Nov 06, 2017 Time: 6:00 PM
Tuition: $195.00 Instructor: Bridget Hawkins Register

Course Outline

Lesson 1: Overview of EEOC and Employment Laws
  • Title VII of the Civil Rights Act
  • Age Discrimination in Employment Act
  • Americans with Disability Act
  • Equal Pay Act
  • Family Medical Leave Act
  • Other Highlights – GINA, Pregnancy Discrimination, Sexual Orientation

Lesson 2: Interacting with the Agencies
  • Understanding the role of the agencies and your role mitigating risk for the organization

Lesson 3: Stages in Charge Process
  • Reading and understanding the Charge notification – timeliness, EEOC vs. FEPA, response deadlines
  • Position statement, Request for Information, on-site, mediation, conciliation, decisions, etc.

Lesson 4: Conducting Internal Investigations
  • Fact Finding and Timing – capturing evidence and gathering key documentation
  • Identifying and prioritizing allegations that need to be investigated
  • Identifying goal and approach to achieve results
  • Preparing interview questions for the accused, complainant and witnesses
  • Document review

Lesson 5: Developing a Written Position Statement and Responding to Requests for Information
  • Understanding the facts of the investigation as it relates to the allegations brought forth in the Charge
  • Develop strategy to respond
  • How to write a position statement – what to include/exclude and how to respond to RFI

Lesson 6: Managing an On-Site Investigation
  • How to prepare for the on-site – putting your best foot forward
  • How to prepare the organization for the on-site – key interviewees
  • Interacting with agency representatives once on site and what to expect
  • Dos and Don’ts

Lesson 7: Charge Resolution
  • Walk through potential agency decisions and what that means

Lesson 8: Group Exercise
  • Participants are presented with a scenario

Class Schedule

Date Times Meeting Type Location
11/06/2017 6:00 PM - 9:00 PM Classroom Executive Park

Additional Information

Final Enrollment:
Clock Hours: 3.0