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Course Catalog

Career Enhancement

Career Enhancement courses

Dealing with Difficult People

Anyone who struggles with the aggravation, frustration, and pain of dealing with a truly difficult person will look back at this workshop with a sense of satisfaction and gratitude. Do you dread certain situations at work or in your personal life because of hostile or unresponsive encounters or feel powerless to cope with behavior that consistently leaves you depressed and defeated? Learn to identify and handle the four most common types of difficult people, turn confrontation into constructive stepping stones to conflict resolution, be a catalyst for changing difficult behavior, and understand what really triggers difficult people to behave negatively.

After this class, you will be able to:
  • Define what a difficult person is and what makes some people.
  • Identify the most common types of difficult people and strategies for dealing with them.
  • Recognize key causes of communication problems in the workplace and outline thoughtful, effective strategies for resolving them.
  • Assess their basic communication style and utilize this knowledge to communicate and address different types of people in any work situation.
  • Apply techniques for dealing with difficult people through the use of role plays and in-class action planning.
Section: DIFFPEOPLE (28JUL17) -- Learn More...
Start Date: Jul 28, 2017 End Date: Jul 28, 2017 Tuition: $195.00
Campus: Executive Park Instructor: Nancy Colter Register

Executive Presence for the Non-Executive

Most of us want to get ahead in our careers, be respected by our colleagues, and forge a career path that is true to our beliefs. The way others perceive and experience us greatly impacts our ability to do all these things and more. Professional presence is about how you carry yourself, dress and act, communicate with others, and generally present yourself to the world. This introspective and engaging two-day course helps you define kind of professional presence you want to have and then craft a plan to help others experience you in that way.

Completion of a brief, online assessment prior to the course is required; to ensure timely analysis, we recommend enrolling at least 3-5 days prior to course start date.

After this class, you will be able to:
  • Define your desired professional presence, based on your personal strengths, values, communication style, and mission
  • Develop a detailed plan on how you will achieve your desired professional presence. Plans include:
    • How you “show up” to work (your verbal and non-verbal communications, clothing, posture and etiquette)
    • How you interact with others
    • How you promote yourself in person and online
Section: EXECPRES (27MAR17) -- Learn More...
Start Date: Mar 27, 2017 End Date: Mar 28, 2017 Tuition: $995.00
Campus: Executive Park Instructor: Nancy Green Register
Section: EXECPRES (28AUG17) -- Learn More...
Start Date: Aug 28, 2017 End Date: Aug 29, 2017 Tuition: $995.00
Campus: Executive Park Instructor: Nancy Green Register

Influencing Others

It is not uncommon to spend a lot of our time trying to resolve differences with others and attempting to convince other people to do something in a way that results in a favorable conclusion for both parties. To deal with these situations in an appropriate manner requires us to be able to understand and apply different situational techniques to effectively influence others. This application-based workshop will provide individuals with the proven tools necessary to enhance their persuasive skills with others and achieve successful outcomes.

After this class, you will be able to:
  • recognize how perceptions and impressions affect us and others
  • create increased situational awareness
  • apply applicable influencing techniques to various situations
Section: INFLUENCE (07MAR17) -- Learn More...
Start Date: Mar 07, 2017 End Date: Mar 07, 2017 Tuition: $375.00
Campus: Executive Park Instructor: Bobby Peterson Register
Section: INFLUENCE (22AUG17) -- Learn More...
Start Date: Aug 22, 2017 End Date: Aug 22, 2017 Tuition: $375.00
Campus: Executive Park Instructor: Bobby Peterson Register

Managing Diverse Behavioral Styles

Once managers have a thorough understanding of themselves, they can use DiSC to help manage the people they work with. When managers are able to accurately read the DiSC style, fears, goals, and needs of their employees, they can remove barriers to performance and adjust their management approach for more productive interactions. Learning to adapt their management approach to match the abilities and motivation of employees will help reduce opposition and resistance. Learn when to most effectively use Directing, Coaching, Supporting, and Delegating approaches.

DiSC can help managers gauge the needs of their key contributors in the organization and identify any potential obstacles that may be holding them back. An understanding of the DiSC model gives managers important tools to recognize whether the employee isn't motivated or committed to the project, or whether they simply don't have the skills necessary to succeed in a particular task.

Students enrolling in this course should have taken the DiSC assessment within the past year. Please bring your DiSC assessment to class with you for reference. If you have not completed the DiSC, please contact us to discuss your situation and the options available to you.

After this class, you will be able to:
  • Recognize needs of the different styles each person manages
  • Discover strategies for managing to the needs of each style
  • Analyze management situations in terms of employee willingness vs. ability
  • Create an action plan that will help increase each participants’ effectiveness with one person he/she manages
Section: BEHAVESTYLES (17APR17) -- Learn More...
Start Date: Apr 17, 2017 End Date: Apr 17, 2017 Tuition: $195.00
Campus: Executive Park Instructor: Nancy Colter Register
Section: BEHAVESTYLES (04AUG17) -- Learn More...
Start Date: Aug 04, 2017 End Date: Aug 04, 2017 Tuition: $195.00
Campus: Executive Park Instructor: Nancy Colter Register

Managing Your Time and Productivity

Too much to do, working too many hours, multi-tasking to get things done but it is still not enough? High levels of stress and poor productivity are eventual results. This course will help you identify strategies you can use to manage your time and optimize productivity. The key to managing your time and productivity is gaining control over the habits and activities that cause you to waste time and managing all the tasks you have to get done.

Participants will learn how to prioritize, plan and focus their time more effectively and use tools and techniques to eliminate productivity bottlenecks. Participants will also learn how their unique time style drives and affects their daily interactions and can assist in guiding improved productivity. In addition, participants will develop an individualized action plan to support their new found skills in the workplace and to maintain an increased level of productivity and personal satisfaction.

After this class, you will be able to:

  • Appreciate the difference between time management, productivity and self management.
  • Establish productivity habits by identifying and learning to focus on control techniques that increase effectiveness.
  • Streamline and create workflow processes that help increase effectiveness as a professional in any business environment.
  • Determine their time style and coordinate an effective time management system.
  • Identify productivity bottlenecks and causes of wasted time.
  • Adopt behavioral strategies and techniques to handle biggest time wasters.
  • Create productivity boosting work environments and use simple technology to maintain control.
  • Develop a personal action plan for mastering new techniques and applying to their work environment.
Section: TIMEPROD (06MAR17) -- Learn More...
Start Date: Mar 06, 2017 End Date: Mar 06, 2017 Tuition: $375.00
Campus: Executive Park Instructor: Nancy Colter Register
Section: TIMEPROD (17JUL17) -- Learn More...
Start Date: Jul 17, 2017 End Date: Jul 17, 2017 Tuition: $375.00
Campus: Executive Park Instructor: Nancy Colter Register

NEVER TOO LATE: Reinvention Workshop with Bestselling Author Claire Cook

Wondering how to get to that life you really thought you’d be living by now? Finally ready to dig up that buried dream? Still trying to figure out what you want to be when you grow up or just need the perfect little tweak to your existing life?

Join Claire Cook, author of Never Too Late: Your Roadmap to Reinvention (without getting lost along the way), the #1 Amazon Bestseller in Women’s Personal Growth, for a fun, inspiring, interactive workshop. She’ll share her own stories, successes, and failures, as well as those of other reinventors, and give you cutting edge, motivating tips for getting a plan, staying on track, pulling together a support system, building your platform in the age of social networking, dealing with the fear and the inevitable ups and downs, overcoming perfectionism, and tuning into your authentic self to propel you toward your goals. It is never too late to reinvent your life!

Claire wrote her first novel in her minivan at 45. At 50, she walked the red carpet at the Hollywood premiere of the adaptation of her second novel, Must Love Dogs, starring Diane Lane and John Cusack. Claire is now the New York Times and #1 Amazon bestselling author of 17 books and a sought after reinvention speaker and teacher. She has given keynotes and taught workshops at the California Women’s Conference, Dress For Success International Conference, Denmark Literary Festival, Cape Cod Writers Center, Missouri Writers Guild Conference, Southern Voices, We Move Forward, Savannah Book Festival, Massachusetts Women’s Conference, Blue Ridge Writers’ Conference, Evening at Emory, Amelia Island Book Festival, and many more. Her books have been translated into 14 languages.

Each participant will receive a copy of Never Too Late: Your Roadmap to Reinvention (without getting lost along the way) included in the cost of tuition.
Section: REINVENTION (19AUG17) -- Learn More...
Start Date: Aug 19, 2017 End Date: Aug 19, 2017 Tuition: $45.00
Campus: Executive Park Instructor: Claire Cook Register

Powerful Presentations for Success

A persuasive presentation means more than standing behind a podium with prepared notes. Even when speaking in a workplace meeting, we must communicate effectively for our ideas to be heard. Compelling presentation skills earn respect and can take you to new heights in your professional and personal life. In this course, we explore “whole-level” presentations, making use of voice, body language and intellect to persuade your audience and maximize your potential. Rise above the rest with the power of presentation!

After this class, you will be able to:
  • Present with confidence
  • Assess and overcome a fear of public speaking
  • Utilize the key ingredients of an effective presentation
  • Practice body and voice techniques to improve your presentation
  • Incorporate ways to relate to your audience
  • Organize your material for a powerful delivery
  • Make good use of stories and visual aids
Section: PRESENT1 (02MAR17) -- Learn More...
Start Date: Mar 02, 2017 End Date: Mar 02, 2017 Tuition: $395.00
Campus: Executive Park Instructor: Vicki Flier Hudson Register

Training Design for Trainers

You're the expert in your field and now you're being asked to train others. The only problem? You're not a trainer! If your current or future responsibilities have you designing training programs this interactive, "hands-on" course will introduce the basic tools you need to design effective training using the components of the ADDIE model. Discover how adults learn, how to develop materials in an organized manner, methods and options available for delivering the program, how to handle problematic participant behaviors and measure your training programs’ success. At the conclusion of the course, participants will put theory into practice and create their own training outline.

After this class, you will be able to:
  • Appraise your current skill level in the basic competencies for trainers as identified by the American Society for Training and Development (ASTD)
  • Write learning objectives for a training program using the “task”, “condition” and “degree” criteria
  • Incorporate the eight intelligences as described by Howard Gardner in the design and delivery of a training program
  • Incorporate the three learning styles (visual, auditory, and tactile/kinesthetic) in the design and delivery of a training program
  • Create a training program outline using a simplified version of the ADDIE model
  • Address problematic participant behaviors during a training session
  • Measure the results of training for learning and bottom –line results
  • Strategies for effective delivery of the training program
Section: TRAINDESIGN (16JUN17) -- Learn More...
Start Date: Jun 16, 2017 End Date: Jun 16, 2017 Tuition: $375.00
Campus: Executive Park Instructor: Nancy Colter Register

Win-Win Negotiations

In the diverse yet interconnected marketplace of the Twenty-first Century, no set of problem-solving skills is more important than negotiation. Win-Win Negotiation is a specific strategy, which uses carefully defined skills to produce results beneficial to everyone in a negotiation scenario. This course builds on the basic skills and concepts of conflict management and teaches participants how to create agreements that satisfy all parties. This course utilizes the book Getting to Yes as a learning resource, and includes video examples, case studies, role-plays and simulations to help participants achieve their learning goals.

CLICK HERE TO PURCHASE REQUIRED BOOK

After this class, you will be able to:
  • Describe Win-Win Negotiation
  • Use Win-Win Strategies to achieve mutually beneficial results
  • Stay tough on the problem, but easy on the people
  • Leverage their negotiating power
  • Develop a negotiation plan
Section: WINWIN (08MAY17) -- Learn More...
Start Date: May 08, 2017 End Date: May 08, 2017 Tuition: $375.00
Campus: Executive Park Instructor: Nancy Green Register
Section: WINWIN (14AUG17) -- Learn More...
Start Date: Aug 14, 2017 End Date: Aug 14, 2017 Tuition: $375.00
Campus: Executive Park Instructor: Nancy Green Register