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Course Catalog

Supervision Training

Supervision training courses: identify the key components to success and lead teams to higher levels of performance.

Behavioral Interviewing for Hiring Professionals

This course is designed to provide individuals involved in the hiring process with the resources and tools to make the best hiring decisions possible. It will provide the tools for hiring managers, recruiters and every member of the interviewing team to recruit top performers. This course uses behavioral based interviewing which emphasizes a focus on in-depth questioning to assist in assessing the candidate’s fit and potential success.


After completing this program, participants will be able to:
  • Examine the importance of using a structured interview plan based on defining hiring criteria and performance standards needed for the position
  • Identify the necessary steps to create an effective interviewing process which emphasizes behavioral interviewing
  • Apply probing techniques to obtain behavioral examples from interviewees
  • Evaluate candidate’s knowledge, skills, and abilities through effective phone screens
  • Identify appropriate and inappropriate interview questions to remain legal
  • Build interviewing skills by conducting mock interviews
Section: INTERVIEWHIREP (03MAY18) -- Learn More...
Start Date: May 3, 2018 End Date: May 3, 2018 Tuition: $375.00
Campus: Executive Park Instructor: Nancy Colter Register

Supervising Effectively

This is a critical course for anyone who is currently a supervisor or plans to become a supervisor. Learn four key components to success and lead teams to higher levels of performance. We'll discuss the key behaviors of highly effective leaders, the essential ingredients of motivation, the four crucial steps to effective delegation and other critical supervisory skills.


After this class, you will be able to:
  • Define the basic supervisory competencies required for managers
  • Use the five key supervisory competencies
  • Self-assess supervisory competencies in the areas of coaching, organizing the work, delegation and managing relations
  • Identify varying expectations of bosses, peers, and colleagues
  • Distinguish between management and leadership
  • Improve employee performance through delivery of goal-oriented performance appraisals, implementation of a delegation system, and well developed coaching competencies
  • Strengthen motivation through the use of values and beliefs
  • Differentiate common causes of conflict and suggested approaches for handling them
Section: SUPERVIS (19FEB18) -- Learn More...
Start Date: Feb 19, 2018 End Date: Feb 20, 2018 Tuition: $795.00
Campus: Executive Park Instructor: Nancy Colter Register
Section: SUPERVIS (20AUG18) -- Learn More...
Start Date: Aug 20, 2018 End Date: Aug 21, 2018 Tuition: $795.00
Campus: Executive Park Instructor: Nancy Colter Register